Returns & Exchanges

At BB Branded, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on unworn merchandise in its original packaging.

Return Process

• 1.
  Initiate Your Request

  Log into your BB Branded account or visit our online returns portal to enter your order number and email address to start the process.

• 2.
  Prepare Your Package

  Carefully pack your items in their original boxes with all tags attached, ensuring the merchandise is in its original, unworn condition.

• 3.
  Ship Your Return

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.